Flex the disc back and forth until you hear a ‘clicking’ noise (occasionally it may require additional flexing attempts to activate the heat).
Clix will stay hot up to 1 hour depending on the size and use
To reset, submerge Clix in boiling water until ALL salt crystals have fully dissolved and the solution is clear. If removed too soon, they will re-harden so be sure to wait until they are fully melted!
- When you first use your Clix, the first initial click might be tough, but that’s okay! There is a safety seal on the titanium disk, to avoid the pax activating during shipping. Flexing the disk back and forth a few times will break that safety seal. Once the safety seal is broken, one single click will activate the product!
- Since the product is new, the heat will typically last an average of 30-45 mins, comparable to a brand-new shoe or baseball glove; it needs to be broken in. The more you use it the longer it will stay hot, and the easier it will get to reset. It will take at least five uses before the product will reach its maximum heating potential!
- Once the product is activated, always massage/knead the silicone. This will make the product mold and contour perfectly to the skin. During the heat, every ten to fifteen minutes, massage the product again; this will keep the product soft and the heat will last much longer!
- RE-USE INSTRUCTIONS: Just like the product needs to be broken in to stay hot longer; the more you use it the easier it gets to dissolve. Boil a pan of water and place the product in for 15 – 20 mins, or until you see ALL the salt dissolve. Once the product has liquified and boiling is complete, take the product from the boiling water, grab the corners, and shake it from side to side. This will dissolve any small unseen salt crystals, just like dissolving sugar into hot coffee! This is a very important step because if you lay the product with any undissolved small crystals left; once it reaches room temperature, the product will activate and once again become solid. So always, even if you think all the salt has melted, give them an extra few minutes for good measure!
Still need help? See our Help Center below
